Section 1 – what do we do with your information?
When you consult us for your condition, we collect the personal information you provide us such as your name, address and email address etc. This data is stored in form of case history and for follow-up appointments.
The anonymized form of this datamay get used for email marketing: With your permission, we may send you emails about updates and prevailing health news etc.
Section 2 – consent
- How do you get my consent?When you provide us with personal information to book a consult, during the consult (in form of intake form) or to complete a transaction, verify your credit card, arrange for a medicine shipping, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. - How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [info@thehealinghands.ca]
Section 3 – disclosure
- We may disclose your personal information if we are required by law to do so.
Section 4 – payment and third-party services
- In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
- However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
- For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.
- We do not store your card data on our servers. The data is encrypted and is only used as long as is necessary to complete your transaction. After that is complete, your purchase transaction information is not saved. For further details on your payment details, please refer to our payment collection partner Square’s website at: Privacy Policy for Users Who Apply or Sign Up for a Square Account (squareup.com)
- Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
- Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Section 6 – security
- To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Section 7 – cookies
- We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
Section 8 – age of consent - By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Section 9 – changes to this privacy policy
- We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
- If our Clinic / Store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide or services to you.
Questions and contact information
- If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [info@thehealinghands.ca].